SHIPPING POLICY

Thank you for collecting original artwork. Each piece is carefully packaged to ensure it arrives safely and beautifully.

Processing Time

All original artwork is carefully prepared and packaged before shipment.

Please allow:

3–7 business days for original artwork

5–10 business days for prints and reproductions

You will receive a confirmation email with tracking information once your order has shipped.

Commissioned or custom artwork will ship according to the timeline agreed upon at the time of purchase.

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

Shipping Methods

Shipping rates are calculated at checkout based on size, weight, and destination. Large or oversized original works may incur additional shipping charges. If applicable, you will be contacted prior to shipment.

International Shipping

International shipping may be available upon request.

Buyers are responsible for:

Customs fees

Import duties

Taxes or VAT required by their country

We are not responsible for delays caused by customs processing.

Packaging & Protection

Original artwork is packaged using protective materials to ensure safe transit.

Framed pieces are wrapped with corner protectors and cushioning materials.

Please retain all packaging until you have inspected your artwork.

Delivery & Signature Confirmation

High-value original artwork may require a signature upon delivery for security purposes.

If no one is available to sign, the carrier may attempt redelivery or hold the package at a local facility.

Shipping Damage

If your artwork arrives damaged, please contact us within 48 hours of delivery and provide clear photographs of:

The artwork
The packaging
The shipping box

We will work with you promptly to resolve the issue.

Incorrect Address

Please ensure your shipping address is accurate at checkout.

We are not responsible for delays or lost shipments due to incorrect addresses provided by the buyer.

Lost or Delayed Shipments

Once an order has been shipped, delivery timelines are controlled by the carrier.

If your package appears delayed or lost, please contact us and we will assist in filing a claim with the carrier.